Talk to TazWorks
Let’s talk about your business
1192 E Draper Pkwy, Suite 401
Draper, UT 84020
We pride ourselves on our commitment to serving our customers with integrity, enthusiasm and world-class customer support. Come, Talk to TazWorks!
Frequently asked questions
Here are a few of the most frequently asked questions of TazWorks. Feel free to send in your own questions on our “contact us” page.
For product information, pricing and partnerships, contact us through our web form or call us at 801-572-7401 ext 303 or email firstname.lastname@example.org. For legal, compliance and disputes you can reach through email at email@example.com. If you are an existing CRA you go to tazsupport.com to review a library of content about the TazCloud through our knowledge base. Our world-class support team can be contacted by phone at 801-572-7401 option 2 or email us at firstname.lastname@example.org.
Yes, we have an extensive knowledge base available through our support system.
Our Support team offers the best customer service in the industry and is a valuable resource. Our knowledge base library is available for you to search on virtually any TazCloud topic. Visit our knowledge base on your instance of tazsupport.com. TazWorks also offers Webinars about upcoming products, releases and training. Yearly, we host our annual TazWorks User Group Conference in Salt Lake City and provide our clients with relevant industry content, guest speakers, training and entertainment. It’s an excellent opportunity to do some networking, and to collaborate with vendors and peers. It is also fun! Visit the TUG website at http://tug.tazworks.com.
Visit your instance of TazCloud/Instascreen and search the knowledge base about virtually any topic.
TazCloud is built on the most robust and secure cloud-based network in the world. TazCloud is a specialty cloud designed from the ground up to be agile so that it can be updated as frequently as needed. It is also designed with security, scalability, and flexibility with a robust open API to facilitate external integrations and application development.
Because the TazWorks platform changes so often in response to a constantly evolving industry, it is important for our clients to stay up to date. TazWorks publishes Software News multiple times a week. Software news contains information about updates and releases, as well as important announcements regarding scheduled maintenance.
Glass House is available to TazWorks clients and outlines a product roadmap, what’s being scoped and designed, what’s in development and in QA, as well as what is coming out on the next release. TazWorks also has a status page, which has all updates of the system operations, incidents and system metrics.
TazWorks does not perform background screening (background checks). Instead, TazWorks provides the technology platform and software that background screening companies (often referred to as Consumer Reporting Agencies or CRAs) use to process background screening requests for employers, property managers, and volunteer organizations.
TazWorks offers a wide range of products for employment, tenant or other screening applications. There are features and tools such as:
QuickApp – a customizable electronic application for job applicants, potential tenants or volunteers
Scorecard Pro – a tool for scoring tenant applicants
Disclosures and Forms – customizable letters to send to consumers
Insights – CRA business intelligence
QuickView – electronic disclosures that can be viewed anywhere, at any time
QuickVerify – a process made easy for verifiers completing verification searches
CIV – secure identity confirmation when ordering through the TazWorks QuickApp process
Researcher logon – allows vendors to log in and complete searches or requests assigned to them
Yes, TazWorks is integrated with myriad applicant tracking and property management systems as well as data providers and drug testing companies. Learn more about on our integrations page.
The TazCloud platform is a “CRA Network” designed to handle all kinds of background screening including employment screening, tenant screening, volunteer screening, student screening, etc.