Software News

It’s a new week and that means the spotlight of the week is here! This week’s spotlight is disclosure letter prompt tags. Prompt Tags allow users to provide a detailed reason to a consumer when a specific tag is input into a disclosure letter or a jurisdictional replacement letter. This feature is easily set up and lets you provide better service to your clients.  

Related Content 

Click here for more information on the prompt tag feature

Click here for more information on disclosures and forms  

Reminder: The TazWorks reporting team will be hosting a webinar tomorrow, June 18th, at 12:00 pm MST to unveil our robust new Business Intelligence tool, TazInsights. Don’t miss your chance to learn how YOU can turn Business Intelligence into CRA genius. 

Related Content 

Click here to view the schedule to register for the webinar 

QuickApp, the background questionnaire sent via email or text. The reminder email frequency associated with QuickApp has been modified. Previously, it would send every 72 hours based on how many days the email was active. Now, the email reminder has been changed from 72 hours to 24 hours. Applicant’s will receive a reminder notification every 24 hours until the active email days expires. If you send the QuickApp via text, it follows the same configurations as email. This was changed to help facilitate the questionnaires in being completed more efficiently. 

Related Content 

Click here to view the QuickApp Configuration article 

TazWorks is excited to announce a new status alert for pending drug screenings, which saves you precious time. If a drug screen search expires, and we receive an expired message from the provider, the search will change to an error status. If it does not error out and the consumer goes to take the drug screen, an intermediate status will display in the pending notes for all drug screen providers except eScreen. Navigate to the client products tab and in the settings, there is a new option that can be added to allow the collection message to be displayed. Here are the messages for the providers that will display:  

Quest:  

Test is pending collection – PEND 

Test has been Completed – OK 

LabCorp: 

Collection Initiated 

Collection cancelled 

Collection Complete 

Collection Completed – No/Insufficient 

Collection Completed – Refusal to test 

I3Screen:  

Collection Cancelled 

Collection Completed 

Collection started 

Related Content

Click here for more on Quest Integration Set Up

Click here for more on I3Screen Integration Set Up

Click here for more on LabCorp Integration Set Up

By now, you have heard about Insights and probably wondering what it’s all about. TazWorks wants you to take advantage of our powerful new Business Intelligence tool, available through TazCloud. Friendly reminder, on Tuesday, June 18th, 2019 at 12:00PM MST, we will be hosting a webinar that covers the what, why, and how of TazInsights. Click the link below to register for the TazWebinar! 

Related Content 

Click here to view the calendar with the URL to register for this webinar session

This week’s spotlight of the week is an identity verification tool!  

Consent Identity Verification (CIV) add an additional layer of security when confirming the consumer’s identity while completing a QuickApp background questionnaire. Identity theft continues to be a growing problem and data breaches have affected millions of Americans. With the need to secure the consumer’s identity being at an all-time high, be a part of the 83% of organizations who support a form of electronic identity verification. Reach out to your account manager today to get this tool enabled for you! 

Related Content 

Click here to view the CIV feature article 

Click here to view more information on CIV  

Have you heard about the buzz around TazInsights? TazWorks wants you to take advantage of our powerful new Business Intelligence tool, available through TazCloud. On Tuesday, June 18th, 2019 at 12:00PM MST, we will be hosting a webinar that covers the what, why, and how of TazInsights.  

But why is this a can’t miss webinar? It will bring you up to speed with an in-depth review of the tool, ways on how to customize it to fit your needs, and how to leverage its output into actionable information for your business. You won’t want to miss out on the training for this incredible B.I. tool and a chance to learn how you can turn Business Intelligence into CRA genius.

Related Content 

Click here to view the calendar with the URL to register for this webinar session 

We are excited to start weekly trainings back up with our support team. You can attend the training sessions every Friday at 11:30 AM MST. You can view the article linked below that provides a calendar for the month of June and what the topics are, who is presenting it and a link to the URL to register for the training session. 

Related Content 

Click here to view the schedule on weekly support training sessions  

Quick Summary

June 2019, updates at a glance. The calendar views are a version of the Software News lists, but with a visual view. It includes when Software News, Press Releases and Blog Posts were announced and released.

Implementation Guide

Friendly 60-day reminder, that effective July 31, 2019, TazWorks will discontinue supporting IE 11. TazWorks has decided to discontinue the support due to the increasing performance and security gap between IE 11 and other modern internet browsers, and after a thorough evaluation of the resultant challenges and risks. For the best possible security and user experience, Tazworks recommends using the latest version of Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge when accessing TazCloud Apps. TazWorks will not prioritize time or resources to addressing issues that arise from the use of unsupported browsers.  

If you have any questions or concerns, please contact support@tazworks.com 

Related Content

Click here to read an article by MS about compatibility solution