Friendly reminder, effective June 1st, 2021, TazWorks ticketing system is moving away from ZenDesk and into SalesForce. Users will need to utilize the portal to open a case and any communication at that time. You can expect to receive an email to configure your login and it can be accessed with SSO in your site by selecting ‘Help’ in the top right-hand corner. Please read the Knowledge-Base for more information, as well as watch the demo for a visual of how it all works.
Click here for the article
Click here for the demo video