Override options in the system give you the ability to override a search option configuration that would otherwise default to something else. The system now has ‘override vendor routing’ in the Professional Verification, Personal Verification and Reference Verification searches. Also, there is now the option for CRAs to override the include and exclude jurisdictions set within the County Criminal and State Criminal searches. There is a checkbox present under the search option that allows you to enable overriding at order time for CRAs and it will place a note internally of who did the action.
Click here to view the article on including and excluding jurisdictions