Q: Cameron, what do you enjoy most about working at TazWorks?
We have incredible clients, and I’ve been lucky enough to build some strong friendships with a number of them. So I guess the relationships and friendships are what I enjoy most.
Q: If you had to describe working at TazWorks in two words, what would they be?
Satisfying and Fun. I love how gratifying it is to be able to help clients resolve issues and troubleshoot problems. I think fun is a great way to describe working at TazWorks as well because of the people I get to work with. From our impromptu food truck company lunches, ping pong tournaments and blind taste test panels for the best diet sodas (diet coke takes the cake), I really appreciate where and who I work with.
Q: What does a day in the life of Cameron look like at TazWorks?
My day revolves entirely around helping our clients be successful, whatever it is they may need. Every day and every client’s needs are a little different so I do my best to show our them I’m invested in their success. I’ve found that when you care enough about helping someone solve their problems, you can’t help but develop a relationship that transcends your average client-support work relationship.
Q: How do you describe your job to someone outside of work?
I’m a customer support representative. The difference between what I do compared to other companies’ support representatives is I don’t run off a script, and I don’t use cookie cutter answers. It’s my job to be a customer champion by listening to their unique issues, providing personalized solutions and relaying their ideas, comments or questions to our company.
Q: What do you like to do outside of work?
Well I currently don’t have much time for extracurriculars. Whatever time I do have away from work is spent at the Utah Valley University campus, where I’m pursuing a degree in computer science.
Q: What would you say is the most rewarding part about your job?
Being able to see the direct effect I can have on our client’s success, its immensely gratifying.
Q: In the last two years of working at Taz, what’s the most important lesson you learned?
There’s so much I’ve learned over the past two years, but if I had to sum it all up, learning to listen. It’s incredible how much you can do and the impact you can have when you become adept at listening. TazWorks has taught me that in order to be a good problem solver you must first be a good listener.
Our clients enjoy having Cameron as a knowledgeable resource as much as we love having him on our team. Thanks for all of your hard work, Cameron!